Skyline Global Outsourcing Update

Arizona Public Service Co. is researching what it costs to have computer-programming work done offshore, but a company official said APS has no plans to send jobs overseas.

The move comes as utilities face increasing pressure to keep prices low, but some regulators say using offshore labor might be going too far. APS has about 400 employees who work in its information-services department, and another 400 or so contractors to augment its staff.

In June, APS asked for quotations from contractors in hopes of finding some new companies that can provide labor and to set standard prices for the work, spokesman Dan Wool said. APS asked for hourly rates, in U.S. dollars, for workers who can perform a variety of tasks, including areas such as Oracle databases, Web development and help-desk support.



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