Skyline Global Outsourcing Update

Of late if you have been listening to the US President Barack Obama’s take on the outsourcing industry, you must be wondering where does India stand in such a scenario. Is the honeymoon period over for the $50-billion offshoring industry in India? The answer to that might not be simple at this point, but industry experts feel all is not lost though, and India still has a strong story ahead. Recently the protectionist measures taken by the US government with regard to outsourcing has raised uncertainty about India’s future as the leading outsourcing destination globally. But, industry is optimistic that the economic viability and business imperatives of outsourcing are compelling and present a reasonably strong case for India.

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Bharti Airtel Ltd. is to outsource the management of its Service Provider Information Technology (SPIT) systems in Africa to IBM Corp. (NYSE: IBM) in a 10-year deal that highlights the increasingly critical role that managed services are playing in modern telecom services strategies. Bharti Airtel has successfully, and profitably, built its domestic business to become the leading mobile operator in India, where IBM has been one of its key outsourcing partners since 2004. At the end of July, Bharti Airtel had 139.2 million mobile customers in India.

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Commerce Minister Anand Sharma will raise the outsourcing ban and visa fee hike issues at his meetings with US officials and lawmakers during his visit to Chicago and Washington Sep 20-23. During the visit, Sharma is scheduled to meet US Trade Representative Ron Kirk and interact with a host of top business heads in America. Sharma's visit will prepare the ground for US President Barack Obama's visit to India in November. The increase in visa fee is estimated to put an additional burden of $250 million annually on Indian IT firms. The US government has increased visa fee by $2,000 for certain H-1B visas and $2,250 for L-1A and L-1B visas. In yet another protectionist approach, the US state of Ohio recently banned offshore outsourcing by government departments. The Indian commerce minister has termed the US move "regressive" that would prove counterproductive and might affect the recovery of the global economy.

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Finally some respite for Indian outsourcing companies as the outsourcing ban in Ohio will not have any impact on Indian business, says US Envoy Tim Romeor. Allaying apprehensions about the outsourcing ban, Romeor said that the two nations would get through the ban. Talking about the relationship between India and US, he said they were improving and growing in very positive manner. Roemer says US-China-India troika is the key stabilising factor in the Asian continent in general and South Asian subcontinent in particular; says he does not see the possibility of a nuclear deal with Pakistan akin to the one with India, as Washington does not trust Islamabad's proliferation record.

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ExlService Holdings, Inc. (Nasdaq: EXLS), a leading provider of outsourcing and transformation services, today announced four new solutions designed to continue helping clients transform their processes to maintain a competitive edge. The solutions announced today build on the transformation product solutions introduced earlier this year. For over a decade EXL has been providing transformation services to companies in multiple industries. These services address industry specific process management challenges that hamper efficiencies," said Bill Bloom, Executive Vice President, Global Client Services. "The solutions we are introducing today are designed to provide customers with greater control over their business processes, allowing for reduced costs, improved performance and a more nimble and strategic approach to managing critical enterprise operational procedures."

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The Economic Times can rest now. The “Global Indian Takeover” is complete.  American prime time television is bursting with Indians.  There are more than a dozen Indian characters on evening television up from, mmmmm, we think zero five years ago. And now there is the “Indian” TV show, “Outsourced.”  It is made in America, by Americans (and some British Indians) for a global audience (American sitcoms make big bucks in foreign syndication rights.) The big deal about “Outsourced” is that it’s not a big deal. The show, like any other, will succeed or fail on its ability to entertain. If it makes people laugh, then it will be richly rewarded. If it fails to entertain, then it will meet a quick death.

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Crisil, the Indian affiliate of Standard & Poor’s, has acquired Chicago-headquartered knowledge process outsourcing company Pipal Research from FirstSource Solutions for $12.75 million. The rating agency said it plans to expand its research business into China. Pipal Research provides research services to top corporates in North America and Europe. It was founded in 2001 by former McKinsey professional Manoj Jain who is also its current chairman. The company reported $8.1 million revenue for FY10. We have been in the high-end offshoring business for over five years following our acquisition of Irevna. Irevna currently has a strong base among finance and insurance companies with six of the top ten banks as its clients. The unique takeaway for us is Pipal’s strong presence in the corporate sector said Crisil MD Roopa Kudva.

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IBM, the global information technology solutions major, has won a 10-year, $62-million (Rs 285 crore) IT outsourcing deal from Jet Airways. It is the first ‘total outsourcing deal in Indian aviation, says IBM. IBM will provide technology solutions to transform the airlines business areas such as airport operations, direct distribution and frequent flier programmes. "This will enable us to focus on our core business and improve our operational efficiencies, besides delivering a seamless customer experience," said Nikos Kardassis, chief executive officer, Jet Airways (India).

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Even as the Indian IT industry finds the recent speech by US President Barack Obama disturbing, industry experts says that the anti- outsourcing move will not have any immediate impact on its revenues. However, they maintain that it may affect the business of small companies. The recent anti-outsourcing (move) is not going to impact the Indian companies as most of their businesses are with private companies. The private companies are still looking at India as their outsourcing partner and are not affected by rhetoric. However, the trend is certainly disturbing," said Ameet Nivsarkar, vice president, global trade, Nasscom. Similar sentiments were expressed by global networking giant Cisco.

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Bharti Airtel Ltd. is to outsource the management of its Service Provider Information Technology (SPIT) systems in Africa to IBM Corp. (NYSE: IBM) in a 10-year deal that highlights the increasingly critical role that managed services are playing in modern telecom services strategies. Bharti Airtel has successfully, and profitably, built its domestic business to become the leading mobile operator in India, where IBM has been one of its key outsourcing partners since 2004. At the end of July, Bharti Airtel had 139.2 million mobile customers in India.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Commerce Minister Anand Sharma will raise the outsourcing ban and visa fee hike issues at his meetings with US officials and lawmakers during his visit to Chicago and Washington Sep 20-23. During the visit, Sharma is scheduled to meet US Trade Representative Ron Kirk and interact with a host of top business heads in America. Sharma's visit will prepare the ground for US President Barack Obama's visit to India in November. The increase in visa fee is estimated to put an additional burden of $250 million annually on Indian IT firms. The US government has increased visa fee by $2,000 for certain H-1B visas and $2,250 for L-1A and L-1B visas. In yet another protectionist approach, the US state of Ohio recently banned offshore outsourcing by government departments. The Indian commerce minister has termed the US move "regressive" that would prove counterproductive and might affect the recovery of the global economy.

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As many fear about the repercussions of cloud software on India’s IT services industry, the country’s second-largest IT services firm is scripting a uniquely Infoscion way of converting the challenge to an opportunity. Software-makers and dotcoms may be rehashing their products for new Cloudscape, but Infosys is going one step further — infusing its entire outsourcing model with the power of the cloud. Cloud computing refers to the technology underlying Internet-based IT services, kicked off by pioneers like Hotmail. The Sabeer Bhatia-founded firm exemplified the ‘cloud era’ by making email software such as Outlook surperfluous to its users.

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Xerox Corp. is beginning a major advertising campaign across the United States and Europe aimed at hyping its brand and business process outsourcing work. The campaign, which will be on multiple platforms including online, also includes airport advertising. It starts in the U.S. on Tuesday and in Europe later this year. A website tied to the campaign, RealBusiness.com, also goes live on Tuesday. Xerox’ customers are other businesses, as opposed to consumers, and the ad campaign will focus on business-oriented media outlets, said Christa Carone, Xerox chief marketing officer. Carone declined to say how much Xerox is spending on the advertising push, but said it was Xerox’s largest such campaign “in a couple of decades.”

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Former New Orleans Mayor Ray Nagin’s technology outsourcing cost the city an unnecessary $1 million more than if the work had been done in-house, according to a new report from Ed Quatrevaux, the city's inspector general. The report, issued Aug. 30th, found the city’s contract with Telecommunications Development Corp. wasted more than $750,000 in an eight-month period from salaries alone. TDC salaries would have cost the city $960,000 more annually than having city employees do those tasks, Quatrevaux said in the report.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

India's flagship outsourcing industry reacted angrily Saturday to a new US law tightening security at the Mexico border with measures paid for by steep hikes in American work visa fees. The 600-million-dollar legislation, signed into law Friday by US President Barack Obama, will nearly double visa fees for some Indian information technology workers entering the United States. The US is giving a very strong signal foreigners are not welcome, said Som Mittal, president of the National Association of Software and Services Companies (NASSCOM), which represents India's leading software exporters. The row comes as India readies to host Obama later this year and as anti-outsourcing anger in the United States has been stoked by high unemployment. The law, passed in the run-up to November US polls, earmarks funds from the visa fee hike to pay for the US government's plans to boost security along its border with Mexico to crack down on illegal immigration and drug smuggling.

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President Barack Obama Friday signed a bill that tightens security at the Mexico border, hoping to address the hot issue of illegal immigration in the run-up to November congressional elections. The 600-million-dollar legislation hikes visa fees for some IT workers entering the United States, and has had been slammed by Indian industry. The fee increases pay for 1,000 new US Border Patrol agents to form a "strike force" for quick deployment, 250 new Immigration and Customs Enforcement agents as well as 250 new Customs and Border Protection officers at ports of entry. It also boosts communications among law-enforcement officials. The new law nearly doubles fees on visas for skilled workers brought in by companies whose staffs are more than 50 percent foreign, a move that largely affects India's IT and outsourcing industries.

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In a move that could upset the Indian outsourcing industry's robust growth so far, China has announced operating tax exemption for its outsourcing businesses till 2013. The exemption, which will benefit Chinese companies in 21 cities, is in line with China's aggressive campaign to emerge as the top outsourcing destination in Asia. India's IT related outsourcing services — a sunshine industry — can no longer take comfort in the logic of economic competitiveness. Apart from a rising China, the sector is also looking at rising protectionism in its primary client destination, the US.

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Outsourcing is to a company's viability as high unemployment is to a job-based economy. At least it can be, according to a new study co-authored by University of Utah David Eccles School of Business researchers that is an explicit heads-up to companies bent on cutting corners — and often jobs — in a desperate attempt to cut costs. The strategy of bolstering a firm's bottom line through outsourcing manufacturing, quality control and even customer service holds as much long-term risk as it does short-term financial or market position gain, according to Lyda Bigelow, an assistant professor of management whose ongoing research focuses on strategies businesses use to expand and how they handle, or often mishandle, change. Despite the hazards of losing quality control through outsourcing, which has a long history of being an Achilles' heel at many companies, outsourcing is booming.

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In the latest battle over outsourcing, the Indian government has fired back at the U.S. Last week, U.S. senators unanimously passed a proposal to nearly double the fees on work visas for Indian IT companies sending workers to the U.S. Indian Trade Minister Anand Sharma has called the move “highly discriminatory” in a letter to his counterpart, U.S. Trade Representative Ron Kirk. As Bloomberg News reports, Sharma writes that “it is inexplicable to our companies to bear the cost of such a highly discriminatory law.” Sharma must know he’s not going to get a sympathetic ear from Kirk or others in the Obama Administration. Even if they were interested in helping fight this proposal (which they’re probably not), they’re not going to go up against a Senate where there’s rare consensus about the need to sock it to Indian outsourcing companies by charging them more for H-1B or L-1 visas.

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How unpopular are Indian outsourcing companies from India in the U.S.? They can manage to unite squabbling Democrats and Republicans in the Senate. With the GOP filibustering most of the time, it’s news when Senate Majority Leader Harry Reid and his Democratic colleagues manage to get 60 votes to pass anything at all. Getting all 100 Senators to vote unanimously on a bill is near miraculous. On Thursday, though, the Senate unanimously passed a bill sponsored by New York’s Chuck Schumer to increase visa fees on companies that send workers to the U.S. if more than half of their America-based employees use work visas. In other words, Indian IT outsourcing companies. (Companies like Microsoft and Google that bring people to the U.S. on these work visas, too, don’t have to worry since those employees are just a tiny percentage of their U.S. workforce.) The extra money will pay for additional security measures on the U.S.-Mexico border.

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Daybreak is happy hour in a world turned upside down at a trendy bar in the Philippines' financial district, the clientele young and loud and with a vague California accent. Vodka cruisers and beer fly by the bucketful as good friends Cici, Pau and Jels go off duty along with the rest of the night shift in the nation's half-million strong business process outsourcing (BPO) workforce. Even the hors d'oeuvres are edgy -- "drunken" shrimp and green mango soaked in pale pilsen -- reflecting the punishing lifestyles of the partygoers. The group of young women really let their hair down on Saturdays, hitting bars, beaches or shopping malls all day so they can socialise with friends outside the industry and sleep at least for one night like a normal person. Life in many ways is a blast for the young, single and educated in the outsourcing industry.

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Gov. Ted Strickland issued an executive order Friday barring public funding for companies fulfilling state contracts with outsourced labor. Outsourcing job does not reflect Ohio values,” Strickland said in a released statement. Ohioans have been among the hardest hit by more than a decade of unfair trade agreements and the trickle-down economic policies that promoted off-shoring jobs at the expense of Ohioans who work for a living. The move came a little more than a week after reports that the Texas firm hired to administer Ohio’s federally funded appliance- rebate program used workers in Central America as part of the program

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Is American foreign aid being used to subsidize the creation of overseas jobs that replace US workers? A recent project announced by USAID suggests the answer may be yes. The US Embassy in Sri Lanka announced late last week that it will be funding a new program in the South Asian country that will help train workers to speak English and business managers to take advantage of business outsourcing. The program to teach Sri Lankans how to benefit from outsourcing joins three other projects that USAID, the State Department's foreign aid arm, is funding in the country. Another of these projects involved USAID helping "a major garment manufacturer to expand its operations to northern Sri Lanka. This alliance is expected to initially employ 750 full-time staff and market its finished apparel to such firms as Tommy Hilfiger, Polo Ralph Lauren, Columbia Sportswear, Next, Tesco, and Burberry."

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Cognizant Technology Solutions outshone its Indian rivals and underlined the superiority of its business model by reporting its strongest ever quarterly performance on Tuesday. Net profit in the April-June period rose 22% to $172.2 million, and revenue surged by $145 million, the strongest increase amongst all IT majors. The Chennai-based firm revised its 2011 guidance upwards, saying that its revenue will now grow by 36%, instead of 25% earlier. The Cognizant scrip jumped nearly 10% to $61.10 on Nasdaq during Tuesday morning trade. The firm is based in the US and derives nearly 60% of its revenue from that market.

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CSC today announced a 10-year extension to its business process outsourcing (BPO) services agreement with Swiss Re, one of the world's largest and most diversified reinsurers. Under the extension, CSC will continue to provide industry-leading administration for Swiss Re's direct life insurance business through July 2020. Building on a relationship that began in 1995, CSC supports Swiss Re's Admin Re(R) business unit in the United States, one of the highest growth areas for Swiss Re's global life and health segment. Through its Admin Re(R) programs, Swiss Re provides capital and risk solutions to primary life insurance carriers by acquiring blocks of life insurance business, enabling these primary insurers to release capital and gain access to future profit streams from in-force portfolios.

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If you had any doubt before, researcher IDC has just demonstrated that pharma manufacturing information management is fast becoming a globally outsourced business. A 49-page report released in July finds that 63 percent of surveyed manufacturers say they outsource some aspect of manufacturing or supply-chain-related IT. That's a 15 percent rise over two years. And 41 percent of those who say they outsource say also that they use a mix of U.S. and non-U.S. service providers. Manufacturing IT capabilities currently ripe for outsourcing: solutions that boost supply chain visibility and monitoring. Analytics and business intelligence solutions also are making their way up the list.

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General Motors this week said it has renewed two contracts with consulting and technology outsourcing provider Capgemini, reports Managing Automation. Capgemini manages and supports the automaker's key dealer and sales and marketing systems. News of the deal follows GM's five-year, $2 billion contract renewal with HP, which will continue to provide the auto maker with a wide range of IT services, including support for manufacturing software. Capgemini estimated the combined value of the two five-year agreements at $250 million.

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Bullish on strong growth prospects in India, global IT consultancy Capgemini has hired 10,000 people so far in 2010 and plans to recruit another 7,000 by the year-end. "We have already hired more than 10,000 people as of July. We plan to recruit further 7,000 within this year," Capgemini India Executive Chairman Salil Parekh said. Placing emphasis on the importance of the Indian market in the groups growth strategy, Parekh said,"Capgemini India is an important resource centre to drive Capgeminis Rightshore model and is also the main innovation hub for the group."

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

The controversial practice of outsourcing jobs to India has inspired a new comedy on U.S. TV in a striking departure from the dysfunctional families and romantic entanglements that typically make Americans laugh. Outsourced is centered around a fictional American maker of novelty goods -- fake pools of blood, farting garden gnomes and giant fake cheese slices -- that has moved it customer service center to the bustling city of Mumbai. A naive young American is sent overseas to manage the new set-up, proving fertile ground for jokes about everything from differences in food to cultural clashes regarding sex, dress and attitudes toward women.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Hilton Worldwide notified 36 information technology workers at its Memphis data center this week that their jobs would be outsourced this fall. The reduction is part of a chainwide plan to farm out certain I.T. functions under previously announced agreements with technology giants IBM and AT&T. Hilton filed notice with the Tennessee Department of Labor and Workforce Development of plans for a downsizing effective Sept. 30, department spokesman Jeff Hentschel said. The company informed affected employees Wednesday, said Hilton spokeswoman Tracey Moss. More reductions are expected in the ranks of call center or data center workers, but Moss said it's too early to tell how many. These decisions are now in the hands of our suppliers who manage those work streams, she said. "Until that knowledge transfer has happened, we don't know the impact. We are extremely dedicated to finding them jobs within Hilton Worldwide or within those partners."

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

IT outsourcing was among the many areas to exhibit declines in Q2 2010, according to the Global TPI Index, which measures commercial outsourcing contracts valued at $25 million or more. Ongoing economic uncertainty is keeping a lid on global outsourcing overall, according to the report. The TPI Index recorded total contract value (TCV) of $18.1 billion in the 2Q 2010, down approximately 13 percent when measured both sequentially and year-over-year. TPI is a global sourcing data and advisory firm.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

India has led the way in providing outsourcing goods and has supplied an extensive amount of outsourcing services to corporations across the globe for many years. Outsourcing to India is today identified as the globe s principle outsourcing solution. India has a large pool of English speaking, educated, trained and technically skilled workers that grows year on year. Utilizing this workforce has enabled India to supply value for dollars services that of are of an equal top quality to those offered anywhere.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

The outsourcing of trading of NASDAQ Dubai equities to Dubai Financial Market’s (DFM’s) systems took place successfully and on schedule today. Trading took place in the shares of DP World and Depa through UAE and international brokers before the market close at 2pm (10am GMT). Jeff Singer, Chief Executive of NASDAQ Dubai, said: We are delighted to have achieved a successful migration to DFM’s trading platform. This has been a joint effort involving many of our market participants and we are grateful for their support. We now look forward to higher trading volumes in due course. Already several more UAE brokers have inquired today about how to become a Member of NASDAQ Dubai.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

India has led the way in providing outsourcing goods and has supplied an extensive amount of outsourcing services to corporations across the globe for many years. Outsourcing to India is today identified as the globe s principle outsourcing solution. India has a large pool of English speaking, educated, trained and technically skilled workers that grows year on year. Utilizing this workforce has enabled India to supply value for dollars services that of are of an equal top quality to those offered anywhere.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Ekuiti Nasional Bhd (Ekuinas) has appointed CIMB Private Equity Sdn Bhd, KFH Asset Management Sdn Bhd and Navis Capital Partners as outsourced fund managers to invest in Malaysian companies with high-growth potential. The outsourced fund managers, under its first tranche outsourcing programme, underwent a rigorous evaluation process to ensure the selection adhered to global best practices. We believe the three firms have the necessary credentials and experience in successfully managing private equity funds and to ensure the best companies are selected for investments, said Ekuinas Chairman Raja Tan Sri Datuk Seri Arshad Raja Tun Uda.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Montreal's CGI Group Inc., Canada's largest independent computer services firm, said Wednesday it has signed a seven-year outsourcing contract with the Beer Store, Ontario's primary distribution and sales channel for beer. CGI will become the infrastructure IT supplier for The Beer Store (TBS) and the contract includes some services for Brewers Distributor Ltd., a wholesale distributor and collector of returnable, refillable and recyclable beer containers in Western Canada. CGI would not disclose the total value of the "multi-million dollar" deal, but said it has invested heavily to support the scale and scope of this contract. The Beer Store sells 85 per cent of the beer in Ontario through 438 retail stores and supplies Ontario LCBO stores, 16,000 bars and restaurants and 604 Liquor Control Board of Ontario stores, 141 retail partner stores and 75 LCBO agency stores.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

WNS leading provider of global business process outsourcing (BPO) services, today announced that it will refinance its existing term loan facility to take advantage of lower interest rates. The refinancing will entail making the third scheduled repayment of $20 million on the existing term loan, and prepaying the remaining $115 million on the loan with cash on hand and proceeds from a new term loan facility for $94 million that WNS has obtained vide facility agreement dated July 2, 2010 from HSBC, Hong Kong, DBS Bank Ltd, Singapore and BNP Paribas, Singapore. There are no penalties for the prepayment, which is expected to take place on July 12, 2010. WNS also announced today that it has established a $30 million line of credit in the U.K., which will be drawn down from time to time to partly fund WNS's U.K. business.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

A 4am Monday morning pick-up for work sounds like most people’s worst nightmare. But this is what many Indian IT companies and call centre firms had to resort to yesterday to ensure their employees got to work on time because of the country-wide BJP and Left party led shutdown. Determined to ensure business as usual for its foreign clients despite the strike against fuel deregulation, Tata Consultancy Services, India’s largest IT services exporter, arranged for buses to collect its employees. IT firms, Wipro and Infosys, closed their Bangalore offices for the day in anticipation of the shutdown in the BJP ruled state of Karnataka, realising the difficulties their employees would face in getting to work. Many firms moved critical operations to centres in other cities to ensure that important client services would not be affected by shutdown.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Indias MindTree is looking to grab a bigger share of the multi-billion dollar domestic technology sector, as the software services provider moves to reduce its dependence on the overseas market.The company has already bagged a prestigious contract from the Unique Identification Authority of India, or UIDAI, to play a part in project Aadhaar, which will assign biometric identities to more than one billion people. MindTree will provide software design, development, testing, maintenance and support services to UIDAI.

The company expects to start booking revenue from the contract this quarter, chief executive of information technology services, says Anjan Lahiri."Revenues clearly have started flowing in," Lahiri said, without elaborating. MindTree currently only gets about 6.3% of its revenue from the domestic market, but it is increasingly targeting India for growth as demand for outsourcing services picks up in the country, while major markets--the U.S. and Europe-remain cautious on technology spending.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

So why is Ford winless in NASCAR this year, off a terrible slump last year? Short answer: computer software, data analysis and outsourcing. Not engines, not chassis, not aerodynamics, not drivers, not crews, not money. This according to the man positioned best in all the world to know why Ford is winless: Jack Roush, engineer, entrepreneur, team owner and such a total Ford loyalist that you wonder if he's not really in the bloodline (maybe one of the Ford daughters married a Roush somewhere in the family tree?) First, Roush's disclaimer: "I won't take the rap for not winning in all three series because we haven't competed in the Truck series this year."
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Volatile currency exchange rates and a potentially spiralling debt crisis in Europe are cause for worry, a senior executive with U.S.-listed business process outsourcing company WNS (Holdings) Ltd. (WNS) said Wednesday. It (foreign exchange volatility) will impact WNS's topline," Chief Executive Officer Keshav Murugesh told Dow Jones Newswires in an interview. "From a margin point of view, it may not be much of an impact because our costs are also in Euro and (British) pounds." But Murugesh is worried that Europe may follow the U.S., where companies delayed technology spending in 2009.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

India's back-office outsourcing business will post a growth of 15-16 percent in the year to March 2011 on growing demand from overseas clients, the head of a leading industry group said on Wednesday. The export-driven sector has not seen any adverse impact from the European debt crisis, Som Mittal, president of the National Association of Software and Service Companies (NASSCOM), told reporters. India's back-office outsourcing sector is estimated to have grown 6 percent to $12.4 billion in the last fiscal year that ended in March. (Reporting by Bharghavi Nagaraju; Editing by Ranjit Gangadharan)

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Indias largest IT player in infrastructure management services HCL Technologies has outbid global majors such as IBM, CSC and HP to wina $79-million deal to manage the IT infrastructure of Singapore Exchange. HCL Technologies on Monday said that it has signed a five-year IT infrastructure outsourcing agreement worth S$110 million, to establish a state-of-the-art data centre and seamlessly connect other global trading hubs to Singapore Exchange (SGX).

BSE listed HCL Technologies stock went up Rs 12, or 3.3 percent, following the announcement of the deal. SGX stock listed on its own exchange went up marginally to close at S$7.5. Industry sources said that HCL Technologies was the sole Indian bidder amongst the seven players that bid for the deal. The deal may open doors for Indian IT companies as many global stock exchanges are looking at IT restructuring, reducing latency and cutting costs.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

IT services company, Cognizant, has acquired global program management consultancy, PIPC Group, to expand its project management skills base. PIPC has some 200 professionals worldwide, mainly in the UK, Australia and New Zealand.

Cognizant president and CEO, Francisco D’Souza, said PIPC’s program management experts will be a welcome addition to Cognizant. PIPC’s strategic program management offerings will strengthen our ability to manage increasingly complex global projects while expanding our geographic footprint, particularly in Australia, New Zealand and the UK, D’Souza said. Formed as the technology arm of the Dun & Bradstreet Corporation in 1994, Cognizant offers outsourcing to India and other geographies. The company has more than 50 global delivery centres and about 85,500 employees.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

An Indian outsourcing firm is to run one of its data handling centres in a local prison as part of a public/private partnership.

Radiant Info Systems has reached a deal with the Indian state of Andhra Pradesh to hire 200 inmates of a state jail to work on data entry and the processing and transmitting of information. The idea is to ensure a good future for the educated convicts after they come out of jail, C N Gopinath Reddy, director general of prisons in Andhra Pradesh, told the BBC.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

HCL Technologies has been ranked # 1 in both Tier 1 Traditional IT Infrastructure Outsourcing and Remote Infrastructure Management Outsourcing (RIMO) space in the 2009-10 survey conducted by Datamonitor.

The survey covers over 700 contracts held by 3,100 of the top ITO spending corporations and organizations globally and shares results across tier 1 and mid-tier companies. HCL Technologies has won the top slot because of its focus on innovation, training and building long lasting client relationships by ensuring great customer experience.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

CompuCom Systems, Inc., the leading IT outsourcing specialist, has changed the name of its Canadian operations, formerly known as CCSI Technology Solutions, to CompuCom Canada Co. This change unites all operations of CompuCom under one name and logo, providing a consistent brand across North America.

Rebranding in Canada is an important part of our strategy and another step in the evolution of our company," stated Phil Soper, Vice President and General Manager of CompuCom Canada. "While our name is changing, the service excellence our clients have come to expect from our organization remains the same. CompuCom Canada is headquartered in Mississauga, ON, and delivers a broad range of IT services to clients across all the provinces of Canada.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Cognizant Technology Solutions Corp (CTSH.O) is expected to post strong first-quarter results and possibly increase its outlook for the year, driven by robust demand for outsourcing services. Investors are looking past the quarter to see how much the IT services provider will grow in 2010. Some analysts say the company could guide for at least 22 percent revenue growth in 2010. In February, Cognizant gave a 2010 growth outlook of 20 percent, an estimate most analysts view as conservative. In 2009, it grew 16 percent.

The company, which offers business process outsourcing and consulting services, is seen as one of the key beneficiaries of the sharply rebounding $60 billion Indian outsourcing market. Most of the employees and development centers of Teaneck, New Jersey-based Cognizant are based in India.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

Dell announced today that its wholly-owned subsidiary, Perot Systems Government Services, based in Fairfax, Va., is providing a wide range of business process outsourcing (BPO) functions to help simplify operations for the U.S. Citizenship and Immigration Services (USCIS) Field Office Support Services (FOSS). Starting March 15, Perot Systems began providing the necessary resources to help the agency process citizenship and immigration applications in more than 60 of the agency's facilities across the country. In addition, the engagement also encompasses managing records distribution and maintenance, file operations and maintenance, ile and pending application and petition inventory requirements, FBI name and fingerprint checks, interview and oath ceremony scheduling, and data entry.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBAinstitutes in Delhi, Gurgaon (NCR).

Resources giant Woodside Energy has renewed its IT outsourcing arrangement with IT services giant CSC for the exact same amount it did three years ago — $30 million over three years. In a statement released this morning, CSC said it would continue to provide infrastructure outsourcing and support services, including service desk and field services, problem, change and configuration management, and datacentre and server and network resources to Woodside — as it has been for the past four years. CSC’s statement today on the matter is virtually a carbon copy of the statement it sent out two and a half years ago in September 2007, when it said it had signed a similar three year, $30 million contract as a follow-up to an initial one year deal with Woodside.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

ACS Government Solutions, a company that provides outsourcing services for government agencies, has filed a notice with the state of Kentucky that it might lay off as many as 286 workers at sites in London, Monticello and Richmond, Ky. The sites are part of Affiliated Computer Services Inc., which was purchased earlier this year by Norwalk, Conn.-based Xerox Corp.

ACS provides call-center-outsourcing and business-process services. It has more than 34,000 employees in 150 call centers around the world. According to information from the Kentucky Cabinet for Economic Development, ACS had 724 employees at the sites in 2009.

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).

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The above article was extracted from Skyline updates of Skyline College. Skyline College is amongst the top MBA and BBA institutes in Delhi, Gurgaon (NCR).